International I&m Operations Support Advisor - Categorie Protette

Vedi l’offerta su Go Lavoro: golavoro.it/annuncio-lavoro/7bj54f

**Posting Date**:4 Sept 2025 **City**:Genova **Location**:Genova, IT, 16129Napoli, IT, 80142Roma, IT, 144 **Contract Type**:Permanent **Division**:International Infrastructure & Mobility **Level of experience**:Entry Level
- RINA is currently recruiting for a **International I&M; Operations Support Advisor - Categorie Protette** to join its office in Genoa, Naples or Rome within the **International Infrastructure & Mobility** Division. **Mission**
- An Operations Support Advisor with a focus on managing administrative tasks from the Contract advancement monitoring to the issuance of invoices plays a crucial role in ensuring smooth customer interactions and efficient business operations. #LI-MB4**Key Accountabilities**
- Profit & Loss Analysis: - Support senior colleagues in the reporting of Profit & Loss results.
- Support senior colleagues in the analysis of Profit & Loss KPI.
- Support senior colleagues in identifications of improvements.
- Contract Management: - Support senior colleagues to enrure that contracts adhere to company guidelines and policies.
- Collaborate with relevant stakeholders to obtain necessary approvals for the contracts.
- Maintain communication with both internal teams and customers to clarify any contract-related details or address concerns.
- Invoicing Process: - Utilize the RINA invoicing system to create accurate and timely invoices based on the terms outlined in the contracts.
- Verify that the billing information aligns with the terms of the contract and resolve any discrepancies.
- Ensure that invoices are sent to customers promptly through the preferred communication channels.
- Contract Creation: - Gather necessary information from customers or internal departments to initiate the contract creation process.
- Enter accurate and relevant data into the company's system,



ensuring all details are correct and comply with company policies and regulations.
- Prepare and maintain documentation related to the contracts, such as terms and conditions, pricing, and any special agreements.
- Customer Support: - Respond to customer basic inquiries related to contracts, invoices, and billing processes.
- Resolve any basic issues or discrepancies related to contracts and invoices in a timely and professional manner.
- Record Keeping: - Keep detailed and organized records of all contracts, invoices, and related correspondence.
- Regularly update and maintain information in the company's database or customer relationship management (CRM) system. **Education**
- Master’s Degree in Business Administration Finance Management or Engineering General**Qualifications**
- +1 years of experience in contract administration, invoicing, customer data management, or a related function.
- While not always mandatory, any previous experience in business support, customer service or a related field can be an advantage. This could include internships, part-time roles, or volunteer experience.
- Basic knowledge of data analysis software
- Good knowledge of the English language, knowledge of French language is a plus
- Basic computer skills are often necessary, including the ability to use customer relationship management (CRM) systems, input data accurately,



and utilize other relevant software tools.
- Familiarity with the RINA services is beneficial. The advisors should be willing to learn about the offerings to effectively assist commercial teams, operations and customers. **Competencies**
- THINK FORWARD - Capitalise on experiences and translate them into action plans for the future
- PROMOTE SUSTAINABLE DEVELOPMENT - Promote commitment by keeping promises as a Role Model
- PIONEER CHANGE - Actively embrace change and vantaggi from the new circumstances
- MANAGE EMOTIONS - Recognise one's and other's emotions and express and regulate one's reactions
- MAKE EFFECTIVE DECISIONS - Structure activities according to priorities, actions, resources and constraint
- EARN TRUST - Take everyone's opinion into account and remain open to diversity
- CLIENT INTIMACY - Embrace internal and external client needs, expectations, and requirements to ensure maximum satisfaction
- BUILD NETWORK - Forge trust relationships, across departments, and outside the organization
- ADDRESS THE WAY - Have a big picture of different situations and reinterpret it in a perspective way
- RINA is a multinational company providing a wide range of services in the energy, marine, certification, infrastructure & mobility, industry, research & development sectors. Our business model covers the full process of project development, from concept to completion.
- At RINA, we endeavor to create a work environment where every single person is valued and encouraged to develop new ideas. We provide equal employment opportunities and are committed to creating a workplace where everyone feels respected and safe from discrimination or harassment of any kind. We are also compliant to the Italian Law n. 68/99._

Vedi l’offerta su Go Lavoro: golavoro.it/annuncio-lavoro/7bj54f