07 ago - Italia
Mercier Consultancy MD
Are you a Italian speaker, and ready to experience the life abroad? At Mercier Consultancy, we are on the lookout for a driven, motivated Italian-speaking Solutions Consultant to join one of the fastest growing and innovative digital solution providers in Greece In this role, you'll be the face of the company—delivering top-tier support, solving customer queries, and making a real impact with every interaction.
If you're ambitious and eager to jumpstart your career abroad in a rich and vibrant cultural setting, we've got you covered with a fully paid relocation package , enabling you to relocate to Greece stress-free.
Key Responsibilities
- Handle customer inquiries for Italian speaking customers via Inbound calls, Email and Chats.
- Resolve complaints professionally to maintain high customer satisfaction
- Troubleshoot security-related issues, including account access, threats, vulnerabilities, and software problems
- Accurately document all customer interactions in the CRM system
- Collaborate with internal teams to improve product support and customer service processes
Requirements
- Native-level fluency in Italian (both written and spoken) is essential
- A minimum English proficiency of B2 is required
- Strong communication and problem-solving skills
- Comfortable using computers and willing to learn new software tools
- Ability to work in a team-oriented environment
- Willingness to relocate and live in Greece
Benefits
- Competitive Monthly Salary
- 2 Extra Salaries per year, in the form of a 13th and 14th Salary
- Monthly Performance Premio, rewarding you for your dedication
- Fully Paid Relocation: Flight, Transfer & Hotel Included
- Continuous support during and before your relocation to Greece
- Stable career development opportunities within a multinational conglomerate
- Fully Paid Training
- Health Insurance
- And Much More.
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