Housekeeping manager

Vedi l’offerta su Go Lavoro: golavoro.it/annuncio-lavoro/7bj85d

Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. About the location Overlooking the Venetian Lagoon and just steps from Piazza San Marco, Danieli, a Four Seasons Hotel, Venice is an iconic property offering elegant, spacious accommodations. The historic hotel showcases majestic Venetian architecture dating back to the 14th century. Guests can also enjoy spectacular views of Venice’s landmarks from the rooftop Restaurant Terrazza Danieli.
About The Role The Guest Experience Housekeeping Supervisor plays a key role in delivering an exceptional guest journey by combining personalized guest interaction with quality assurance responsibilities across guestrooms and public areas. This role supports the delivery of service excellence by monitoring quality outcomes, maintaining the highest standards, and collaborating closely with internal teams and external service partners to ensure seamless and memorable guest experiences.
What You Will DoProduct Quality Assurance & Service Standards




Act as the primary quality owner for guestrooms and designated public areas following the completion of services delivered by the external housekeeping service provider, ensuring that the final delivered product consistently aligns with Four Seasons expectations and agreed service specifications.
Conduct detailed quality assessments of guestrooms and public areas after service delivery activities performed by the external service provider and prior to guest use or release.
Verify room presentation, cleanliness outcomes, minibar setup and replenishment, availability of guest‑facing materials, functionality of room equipment and electronic devices, and overall guest readiness following completion of outsourced service activities.
Evaluate whether guestrooms and public areas delivered by the external service provider meet established quality expectations and are suitable for guest use according

Vedi l’offerta su Go Lavoro: golavoro.it/annuncio-lavoro/7bj85d