Key Account

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**Agile Lab** is a company founded in 2014 with the mission to create value for its customers in data-intensive environments through customisable solutions that establish performance-driven processes, sustainable architectures and automated platforms based on data governance best practices. Having delivered over 100 successful Elite Data Engineering initiatives, we have used this experience to create Witboost: a modular, technology-agnostic platform that enables modern organisations to discover, value and produce their data in both traditional environments and fully compliant Data Mesh architectures. With a highly skilled team of over 300 engineers based in Europe, Agile Lab helps organisations with their data-driven transformation. Take a look at our **handbook** to discover our core values and processes. **The opportunity**:
We are looking for a **Key Account** professional to manage and grow strategic relationships with our enterprise clients. In this role you will be responsible for driving long-term customer value, ensuring successful delivery across presales, delivery and post-sales phases, and collaborating closely with sales, delivery and product teams to identify expansion opportunities and mitigate risks. **RAL**:40K-50K + premio**:
**Responsibilities**: - **Strategic Account Management**: Serve as the trusted advisor for assigned key accounts, building strong relationships with executive and technical stakeholders to understand business goals and align Agile Lab solutions.
- **Presales Collaboration**: Work with the sales and solution teams to shape proposals, scope opportunities, and define commercial and technical approaches that meet client needs.
- **Delivery Oversight**: Coordinate with project managers and delivery teams to ensure projects are delivered on time, within scope and to the expected quality standards.
- **Customer Success & Retention**: Own customer satisfaction, proactively address issues, ensure service continuity and drive adoption of delivered solutions.




- **Growth & Upselling**: Identify and pursue opportunities to expand services and products within assigned accounts, supporting commercial negotiations and handover to sales when required. **️ Requirements**: - **2+ years of experience** in key accounting, customer success or strategic sales within IT, data or technology-driven environments.
- **Proven track record** of managing enterprise accounts and achieving retention and growth targets.
- Commercial acumen with experience in contract negotiation, forecasting and pipeline management.
- Excellent organisational, problem-solving and communication skills.
- Full professional proficiency in both **Italian and English**.
- Willingness to travel to client sites when required. **We offer**: - Full remote or hybrid working in our offices: Milan, Turin, Padua, Bologna, Catania and Rende;
- Real work-life balance;
- Training monthly budget (time and money);
- A structured career path with clear expectations and salary for each level;
- Support of a buddy in the first week of work;
- A coach as a guide in choosing the most suitable experiences for your ambitions;
- Benefits and corporate welfare programs: company prizes and welcome pack with all the equipment you need to work;
- _ Agile Nomads Experience_: opportunity to work for 2 weeks abroad;
- Referral bonus, if you bring people as talented as you;
- The opportunity to attend one conference per year;
- A company rated 4.8 out of 5 for employee satisfaction on _Glassdoor_ and certified as a _Great Place to Work_;
- Inclusive environment where you can be who you really are;
- Stimulating environment oriented to growth, both professional and personal. **How we work**: - We don't like hierarchies: we work as a team;
- We don't like bureaucracies, we prefer sense of responsibility;
- We like data, certainly, so anything that is measurable;
- We want to make a positive change in our industry;
- Empathy, humility, collaboration, and willingness to challenge ourselves are the basis of our work.

Vedi l’offerta su Go Lavoro: golavoro.it/annuncio-lavoro/7bjcuz