Desktop Support Technician
Pubblicato il 07-08-2026 - Sharp Brains in Venezia
ph3Job Title: IT Support Specialist (Onsite) /h3 pConsulti la panoramica del ruolo qui sotto.
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/p h3Job Summary: /h3 pWe are looking for a proactive IT Support Specialist to provide onsite end-user support, manage office IT infrastructure, and assist with asset and project-based operations.
This role requires strong troubleshooting skills, hands-on technical expertise, and the ability to coordinate with remote teams and vendors.
/p h3Key Responsibilities: /h3 h3End-User Support /h3 ul liProvide onsite support for desktops, laptops, mobile devices, printers, and peripherals (Windows, macOS, Linux).
/li liHandle provisioning, deployment, replacement, and decommissioning of IT equipment.
/li liTroubleshoot hardware, software, and connectivity issues.
/li liCoordinate escalations with Level 2 support teams.
/li /ul h3Office Infrastructure Support /h3 ul liSupport network connectivity, printing, voice, AV, and workplace technologies.
/li liInstall and maintain switches, routers, and access points.
/li liAssist with smart office solutions and conference room technologies.
/li liCoordinate with vendors for maintenance and support activities.
/li /ul h3Asset Management /h3 ul liManage IT assets including receiving, labeling, imaging, tracking, and maintenance.
/li liConduct inventory audits and maintain accurate records.
/li liCoordinate repairs, redeployment, and disposal of devices.
/li liEnsure compliance with asset management policies.
/li /ul h3Project Site Support /h3 ul liSupport office moves, hardware refreshes, and infrastructure projects.
/li liAssist in business events, demos, and technology deployments.
/li liProvide remote hands support and vendor coordination.
/li /ul h3Required Skills: /h3 ul liExperience with Windows, macOS, Linux, and office IT infrastructure.
/li liBasic networking knowledge (LAN, Wi-Fi, routers, switches, access points).
/li liExperience in asset management and inventory control.
/li liStrong troubleshooting and customer service skills.
xrdbqlu /li liAbility to work independently and collaborate with remote teams.
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