Night Manager...
Pubblicato il 06-08-2026 - hosco_abroad in Forlì
Job Title: Night Manager JOB DESCRIPTION The Night Manager is responsible for overseeing front desk operations during overnight hours, ensuring accurate financial reconciliation, and providing exceptional guest service.
This role plays a key part in maintaining hotel security, handling emergencies, and preparing daily reports to ensure a smooth transition to the morning team.
JOB OVERVIEW/RESPONSIBILITIES Front Desk &, Guest Services - Greet guests and handle late-night check-ins and early-morning check-outs - Respond to guest inquiries, complaints, and service requests during overnight hours - Provide professional assistance in emergency situations, including medical incidents and facility alarms Night Audit &, Financial Reconciliation - Review daily transactions and reconcile guest accounts with accuracy - Post room charges, taxes, and additional fees correctly to PMS - Verify all front desk transactions and ensure accurate system postings Reporting &, Handover - Prepare daily audit and financial reports - Ensure a clear and accurate handover to the morning shift team Security &, Property Monitoring - Monitor hotel security systems and conduct overnight safety checks - Maintain a safe and secure environment for guests and staff Operations Support - Support overall front desk operations during night shifts - Ensure smooth hotel operations throughout the overnight period Training and support will be provided to help you succeed in the role.
REQUIREMENTS ?
Must?
- Experience - Ability to work independently during overnight shifts - Experience working in a customer-facing role during late-night or early-morning hours - Education and Qualification - Valid working visa in Japan - Valid Driver's License (Japanese, international, or foreign driver's license with an official Japanese Translation) - Skills - Strong attention to detail and accuracy in financial and operational tasks - Ability to manage time efficiently and prioritize tasks during overnight hours - Basic computer skills and confidence using hotel systems - Language Skills - Business level or above in English - Competencies - Ability to remain calm and professional under pressure - Strong sense of responsibility when working during overnight hours - Flexibility to work overnight shifts, including weekends and holidays - Friendly, polite, and professional attitude toward guests and colleagues ?
Preferred?
- Experience - Previous experience in night audit, front desk operations, or hotel finance - Experience using a Property Management System (PMS) - Education and Qualification - AED certification or first aid training - Background in hospitality, accounting,
or finance-related education - Skills - Ability to identify inefficiencies and suggest process improvements - Strong problem-solving skills in fast-paced or unexpected situations - Language Skills - Conversational level or above in Japanese - Competencies - High energy and focus during night shifts - Proactive mindset with a strong sense of ownership - Willingness to work 5 days per week, with occasional 6th day shifts (with additional pay) Employment Terms and Condition Contract Period &, Renewal - Contract Period: 11/2/2026 - 3/30/2027 - Contract renewal: Applicable - Reason of Renewal: - Employee's work performance and attitude.
- Company's business demands.
Duty, Work Location &, Scope of Changes - Duty: may be changed as determined by the company - Initial Work Location: one of the company's properties in Niseko Area, Hokkaido - Scope of changes: company properties in Niseko Area, Rusutsu or Furano.
- Training may be conducted at other location.
- Employees may be required to work at different properties based on operational needs.
- The initial assignment will be determined by the company.
Commuting &, Workplace policy - Private Vehicle Commuting: Not permitted - Measures to prevent passive smoking: indoor smoking prohibited Working hours, Days off &, Overtime - Working hours / Shift schedule: Up to 8 hours between 22:00 to 07:00 - Days off: two days off per week (based on shift schedule) - Overtime: Yes - Monthly Average Overtime Hours: 10 hours per month - 36-Article Agreement (overtime): Applicable (Due to seasonal factors and a high concentration of orders from general customers, periods of increased workload are expected) Apply here - vetrinabakeca