Commercial Technical Support Manager France & South Europe

Vedi l’offerta su Go Lavoro: golavoro.it/annuncio-lavoro/7bma1i

Commercial Technical Support Manager France & South EuropeIn this role you drive the technical support strategy across France, Iberia and Italy, partnering with sales, marketing, R&D; and customer teams to deliver measurable value. You lead a small European team and act as the technical bridge for products, applications and dispensing equipment. You will translate scientific expertise into practical, value-driven recommendations for customers and partners. You'll work to improve efficiency, reduce costs and support market launches with clear, hands-on guidance.Lead the technical/applicational support strategy for France, Iberia and Italy aligned with European goalsManage and develop a four-person technical/scientific team across EuropeCollaborate with sales, marketing, technical service, R&D; and customer teamsProvide expert technical guidance on products, applications and equipment to field teams and customersSupport opportunities, tenders and roll-outs with value-based recommendationsPartner with commercial teams to identify customer needs and drive efficiency and cost savingsBuild trusted technical relationships at customer sites via meetings, workshops,



audits and in-field supportLead troubleshooting and complaint support with product knowledge and quality processesCoordinate field testing for European innovations and support launchesCapture market intelligence to identify gaps and inform portfolio improvementsWork with sales leaders to identify capability gaps and training prioritiesChampion safe working practices during travel and on-site activitiesMaster's degree in chemistry, chemical engineering or a comparable technical disciplineFive years of experience in technical service, R&D;, product application support or related field with leadership responsibilityStrong customer focus and ability to translate technical expertise into business valueProven ability to lead change and manage multiple priorities across countriesExcellent communication and collaboration skills (in-person and virtual)Strong planning, organizational and strategic thinking skills with hands‐on and digital mindsetFluency in English and Italian; Spanish language skillspreferredWillingness to travel up to 50% across the region #J-18808-Ljbffr

Vedi l’offerta su Go Lavoro: golavoro.it/annuncio-lavoro/7bma1i