Client Manager

Vedi l’offerta su Go Lavoro: golavoro.it/annuncio-lavoro/7bmks7

Experteer Overview As Client Director at Service Now, you will lead relationships with our largest accounts to drive strategic outcomes. You'll orchestrate virtual teams across Solution Sales, Solution Consulting, Support and Professional Services to co-create AI-enabled solutions. You will grow global accounts by aligning resources and building trust from project teams to Cx O level. You'll define roadmaps to elevate customer experience while achieving financial targets for licenses, renewals and services. This is a high-impact, enterprise software role in a fast-growth, mission-driven environment. Retribuzione / Benefits Provide strategic leadership and serve as the relationship manager between customers and Service Now Lead large virtual teams across Solution Sales, Solution Consulting,



Support and Professional Services Oversee growth of global accounts and deployment of worldwide resources Build trust and multi-tiered relationships up to Cx O level Develop a clear roadmap and capabilities to promote outstanding customer experience Achieve financial targets including Licenses, Renewals and Professional Services Responsabilità 10+ years of client management experience 5+ years as a Client Director or equivalent with multi-million-dollar sales and executive relationship management Experience in IT Service Management, HR, Security Operations, Customer Service or IT Operations Management within software or IT sales Record of exceeding sales targets Experience leading a virtual or matrixed team Understanding of broad, macro-level business IT needs for prospective clients Travel up to 50% #J-18808-Ljbffr

Vedi l’offerta su Go Lavoro: golavoro.it/annuncio-lavoro/7bmks7