Future Talent - Customer Service Expert

08 ago - Modena
Tetra Pak

At Tetra Pak we commit to making food safe and available, everywhere; and we protect what's good - protecting food, protecting people, and protecting the planet. By doing so we touch millions of people's lives every day. _
- And we need people like you to make it happen._ **_We empower you to reach your potential with opportunities to make an impact to be proud of - for food, people and the planet._** **Job Summary**:
**Start your career development and become Tetra Pak’s next Future Talent! We are looking for highly motivated newly graduates to join us in 2025!** Future Talent Program is a Trainee Program within Tetra Pak. We offer a permanent position from start in September 2025 at our site in Modena. You will onboard an individual designed development program for 18 months connected to a specific position and the Tetra Pak organization. During the program you will participate in trainings and job rotations throughout various parts of Tetra Pak to explore your potential and grow as a person. As a Trainee here with us, you will get to know our entire business and collaborate with colleagues all over the world. And this is just the beginning of your Tetra Pak career! You will be based in **Modena, Italy**but you will work in a global arena. **What you will do**:
You will become part of the Tetra Pak’s Customer Service team that is globally responsible for processes such as Design Management, Order Management, Invoicing, Customer Documentations and Tetra Pak Digital Platforms. As our new Future Talent - Customer Service Expert you will: - Be part of the CSD (Customer Service Design) team that interacts & supports markets with the execution of Customer Service processes.
- Leading ad hoc tasks to support CSD processes implementation and continuous improvement across the organization
- Support and participate in ad hoc projects for CSD processes
- Support different CSD networks in the markets.




- Support the team to address the needs and requirements of the markets to continuously drive and improve common ways of working across Markets and processes.
- Support the CSD team with the implementation of new projects & improved ways of working and tools. **We believe you have**:
We believe you are a person with passion, energy and curiosity who inspire others with your enthusiasm! You have an open mindset, an eagerness to develop and deliver. You have a collaborative approach, building relations and networks comes natural to you. You enjoy working in an international environment and you have a business-oriented way of thinking.
- You have a Masters Degree in Business Administration/Engineering or relevant (Graduated 2024-2025)
- It is possible that you have experience working in a sales, marketing or communication environment
- You are fluent in English, written and spoken.
- You have good communications skills, written and spoken
- You are a dynamic person able to build successful relations with stakeholders from different cultures
- You have analytical skills but also business oriented
- Previous international studies/experience are considered meritorious **We Offer You**
- A variety of exciting challenges with ample opportunities for development and training in a truly global landscape
- A culture that pioneers a spirit of innovation where our industry experts drive visible results
- An equal opportunity employment experience that values diversity and inclusion
- Market competitive compensation and benefits with flexible working arrangements This job posting expires on** 31st of May 2025.**
- Diversity, equity, and inclusion is an everyday part of how we work. We give people a place to belong and support to thrive, an environment where everyone can be comfortable being themselves and has equal opportunities to grow and succeed. We embrace difference, celebrate people for who they are, and for the diversity they bring that helps us better understand and connect with our customers and communities worldwide._

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