Field Service Technician - Automation
Pubblicato il 08-08-2026 - Sidel in Parma
Sidel is looking for a Field Service Technician (FST) specialized on Automation; the main focus is the following: - Perform Installation, start‐up, commissioning and test of the Sidel Equipment supplied to customer sites;
- Perform technical assistance during and after the warranty period, carry out training and other after sales services of Sidel’s equipment installed at customer sites. - Finally, a good understanding of the customer needs is to be developed to provide objective advice and to ensure customer satisfaction. **Your Mission**: - Install, commission and test Sidel equipment, including single machines and complete production lines
- Troubleshoot, prevent and adopt corrective maintenance on electrical, mechanical and automated machines within high-speed production lines
- Execute precise technical diagnostics, share feedback with internal support teams and propose corrective actions
- Administrate equipment upgrades and optimisation, including hardware and software updates
- Collaborate closely with project managers and technical support teams to ensure customer satisfaction
- Train and empower client operators and maintenance technicians to ensure efficient equipment handling
- Report after sales opportunities detected on Customer site;
- Comply fully with Sidel and client safety rules,
with clear communications throughout interventions **Your Profile**:
Qualifications: - Technical degree (automation, mechatronics, electrotechnics, industrial maintenance )
- Strong technical curiosity and eagerness to learn continuously
- Field experience preferred or strong motivation to learn on the job
- Fluent in English, essential for working in a multicultural team
- Willingness to travel extensively (often >80% of the time) and adapt to different international environments
- Excellent interpersonal skills and customer service mindset What we offer you
- A comprehensive training program, combining factory learning, hands-on field sessions and digital training
- Attractive benefits: travel bonuses, health insurance, provident fund, profit-sharing, paid leave, holiday premio
- Opportunity to work on technologically advanced machines recognised worldwide
- A key role with prestigious clients, major industrial groups in food, beverages, home and personal care sectors
- An international, dynamic team and a modern, collaborative working environment that prioritises well-being and personal and professional growth **Contract Type**:
**Permanent**:
**Country**:
**ITALY**:
**Location**:
**Parma**: