Itsm & Data Insights Lead

Vedi l’offerta su Go Lavoro: golavoro.it/annuncio-lavoro/7brsko

BT Group is seeking an experienced IT Service Management and Data Insights professional to lead end-to-end IT support reporting, governance, and analytics within the Digital Workplace.
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You'll work with ServiceNow dashboards, KPI and SLA tracking, and cross-functional teams to improve incident and change management, user experience, and operational efficiency.
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The role requires strong stakeholder engagement and a track record of data-driven service improvements.
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Vedi l’offerta su Go Lavoro: golavoro.it/annuncio-lavoro/7brsko