Operations Assistant, Part-Time - Florence, Categorie Protette (L. 68/99)

09 ago - Firenze
Burberry

With a passion for the brand and professionalism, you will be responsible for effectively and efficiently supporting the store back‑of‑house operations.

RESPONSIBILITIES

- Responsible for all aspects of inventory control, including receiving and handling stock orders from hub or warehouse, ensuring accuracy of products received, and reporting any discrepancy.
- Supporting the sales team by retrieving stock in a timely manner, including omnichannel and stock pullback.
- Keeping back‑of‑house tidy and compliant with Retail Operations and Standards.
- Quality control on all products at all times and reporting any issues to store lead.
- Support aftersales processes (alterations, repairs, personalisation) to elevate the client experience.
- Ensure all stockroom equipment is working and fully operational, raising concerns through Ask services immediately.
- Ad hoc administration including answering telephone calls,



responding and liaising with customer service, stationery, and supermarket orders, and general administrative tasks.
- Ad hoc requests from store management to support events, visual merchandising, stock taking, and other duties.

PERSONAL PROFILE

- Excellent organisational skills and meticulous attention to detail.
- Excellent communication skills, both verbal and in writing.
- Intermediate computer skills in core Microsoft software.
- Previous experience with SAP desirable.
- Ability to work well in a team.
- Ability to work in a busy team environment.

Burberry is an Equal Opportunities Employer and, as such, treats all applications equally and recruits purely on the basis of skills and experience.

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