Head of People & Operations — Hybrid (Milan)

Vedi l’offerta su Go Lavoro: golavoro.it/annuncio-lavoro/7btd6w

Our goal is to significantly improve the healthcare sector in a completely new way: a software platform that transforms the daily lives of medical practices and patients.

Our vision is a Software as a Service to help digitalize the healthcare industry. We developed AlfaDocs, the first 100% all-in-one cloud platform for Patient Relationship & Practice Management.

We are looking for an experienced Head of HR & Administration (all genders) to lead our HR and Administration teams, currently consisting of 5 team members. The ideal candidate is someone who is capable of driving strategic initiatives while maintaining direct oversight of critical operational activities within their departments.

Responsibilities

Human Resources:

Oversee and develop all HR processes, including recruitment, onboarding, employee development, and performance management across the organization
Ensure the effective administration of payroll operations for Italy and Germany, setting standards and ensuring accuracy
Management of employment contracts for Italy and Germany, establishing best practices and ensuring compliance
Design and drive HR strategies that support and advance business goals and objectives
Safeguard legal and policy compliance, proactively monitoring adherence to labor laws and internal regulations
Champion initiatives focused on employee relations, engagement, and well-being, fostering a positive workplace culture
Manage benefits administration and compensation strategies
Lead the development and continuous improvement the training and development programs that promote leadership capability and employee growth





Administration

Oversee and develop daily office operations (incl. Office Management & Accounting), ensuring a productive and efficient work environment
Serve as a constructive sparring partner to our Teamlead Administration

Requirements

Proven experience in a similar position in HR & Administration, preferably within a fast-growing company
Strong leadership skills with experience managing and developing teams
Experience in talent acquisition, employee engagement, and performance management
In-depth knowledge of Italian labor law and GDPR
Strong organizational and problem-solving abilities
Ability to thrive in a dynamic, fast-paced environment
Fluent in English and native-level Italian

Administrative Info

Hybrid-setting: you would need to come to our office in Milan (near Milano Certosa) on a weekly basis (3 days per week).
Working hours: Monday - Friday | 09:00 - 18:00 | 1-hour lunch break
Equipment: laptop, phone, headphones, keyboard, mouse, and a dedicated office monitor.
Start date: May/June 2026

Benefits

Welfare bonus on a monthly basis
Premio for paid English or German language courses.
Training courses, books, workshops, and team-building activities for personal and professional growth.
Partnership with Serenis (an online psychotherapy platform) - three sessions offered if needed.
Team Building Budget
Team Development Budget
Regular company reunions (yearly meetups, Christmas dinner)
Snacks and fruit are always available in the office, along with good beer at the end of the week.

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Vedi l’offerta su Go Lavoro: golavoro.it/annuncio-lavoro/7btd6w