Network Support Specialist
Pubblicato il 09-08-2026 - Sharp Brains Solutions in Ancona
Network Technician (Freelance | Onsite IT Support) We are looking for Network Technicians to provide onsite IT and network support at the locations of a leading international retail client. This is a freelance, on-demand opportunity. Assignments will be allocated based on your geographic location and availability.Key Responsibilities
- Provide onsite IT and network support at customer locations.
- Diagnose and resolve network and connectivity issues.
- Install and replace routers, switches, Wi-Fi access points, and other IT equipment.
- Perform hardware upgrades and break/fix support.
- Complete service reports and update support tickets after each intervention.
- Collaborate with remote support teams to resolve technical issues.
Requirements
- Minimum 2 years of experience in onsite IT support or network support.
- Strong knowledge of LAN/WAN, TCP/IP, DNS, DHCP, VLAN, Wi-Fi, and VPN.
- Experience with Cisco,
HP, Aruba, Fortinet, or equivalent vendors.
- Excellent troubleshooting and communication skills.
- Valid driver's license and willingness to travel.
- Fluent in Italian.
- Good command of English (mandatory).
Preferred Qualifications
- CCNA, CompTIA Network+, or an equivalent networking certification.
- Experience providing IT support for retail stores or retail environments.
What We Offer
- Flexible freelance engagement with on-demand assignments.
- Competitive compensation for each service intervention.
- Regular assignment opportunities with customers.
- Opportunity to work with a leading international retail organization.
- Potential for a long-term working relationship.