Italian-Speaking Support & Moderation Pro
Pubblicato il 09-08-2026 - FH Collective - Academy in Roma
We are currently hiring Italian-speaking professionals for multiple projects within a leading international BPO company in Lisbon.
These opportunities cover industries such as Social Media, Healthcare, Travel, Hospitality and Customer Experience.
COMPENSATION & RELOCATION PACKAGE Average gross monthly package: €1,350
OR
€1,050 gross monthly package + accommodation package For candidates relocating from outside the Lisbon area, company accommodation is available (Private room in a shared apartment, utilities included).
START DATES
- 22 June 2026 – 15 July 2026
AVAILABLE AREAS
- Customer Support
- Content Moderation
- Digital Operations
- Payments & Order Support
- Social Media Operations
- Travel & Hospitality Services
Additional Benefits
- Paid training
- Private health insurance
- Holiday and Christmas bonuses
- International work environment
- Employee discounts and company perks
- Career growth opportunities
What You'll Do
- Supporting customers via phone, email and chat
- Resolving account, payment, order and service-related queries
- Reviewing and moderating online content according to platform policies
- Managing reservations and customer requests
- Processing documentation and operational tasks
- Collaborating with internal teams to resolve complex cases
- Delivering high-quality customer experiences
Requirements
- Fluent Italian (C1-C2)
- Good command of English (B2+)
- Strong communication skills
- Customer-oriented mindset
- Previous experience in customer service, hospitality, content moderation, sales or operations is a plus
- Ability to work in a multicultural environment
- Flexibility to work rotational schedules when required