Systems Architect / Head of Product - Bergamo, Italy

09 ago - Italia
Nethermind

ph3About Complete Robot /h3pWe are an early-stage, venture-backed company currently operating out of San Francisco, building AI-enabled systems for automated physical environments. /ppThe company works at the intersection of AI agents, connected devices, user experience, machine data, and real-world commercial operations. Complete Robot Inc. was founded by bTomasz Stańczak /b , founder of Nethermind. /ppTo learn more about the company, vision, and the technology we’re building, visit the Complete Robot website. /ph3About the role: /h3pWe are looking for a Systems Architect / Head of Product to define the product and technical architecture for a new category of AI-enabled automated retail and physical-machine systems. /ppThis is a senior, founder-facing role. You will help turn an ambitious technical vision into a real product that can be deployed in the field with commercial partners. /ppThe ideal candidate can think across product, systems architecture, customer requirements, hardware constraints, software architecture, integrations, and go-to-market needs. /ph3Responsibilities: /h3ullipDefine the end-to-end product architecture across hardware, edge software, backend systems, AI workflows, user /p /lilipTranslate founder and customer requirements into clear product specifications. /p /lilipOwn the MVP definition, prototype scope, pilot roadmap, and longer-term product roadmap. /p /lilipWork with engineering, design, business development, and external partners to ensure the product is coherent and deployable. /p /lilipEvaluate build-versus-partner decisions across hardware, software, data, and integration layers. /p /lilipDefine safe and reliable product behavior for real-world operating environments. /p /lilipCreate clear documentation, system diagrams, product requirements, and technical decision records. /p /lilipHelp prepare demos, customer conversations, and technical materials for partners and investors. /p /li /ulh3Requirements: /h3pbStrong product and systems architecture experience in one or more of the following areas:



/b /pullipAutomated retail /p /lilipVending machines /p /lilipPayments / POS / payment terminals /p /lilipIndustrial IoT /p /lilipRetail automation /p /lilipSelf-service kiosks /p /lilipRobotics /p /lilipEdge computing /p /lilipHardware-plus-software platform /p /lilipMachine telemetry or fleet systems /p /lilipExperience building or architecting real-world deployed products. /p /lilipAbility to work across hardware, software, cloud, data, AI, and field operations. /p /lilipStrong product judgment and technical judgment. /p /lilipAbility to create clear specifications from ambiguous requirements. /p /lilipStrong communication skills with founders, engineers, commercial teams, and partners. /p /lilipEnglish fluency required. /p /lilipWillingness to travel when needed. /p /li /ulh3Must Haves: /h3ullipExperience with payment-adjacent systems, machine telemetry, operator dashboards, fleet monitoring, or self-service hardware. /p /lilipExperience with AI agents, conversational interfaces, recommendation systems, or automation workflows. /p /lilipExperience working with OEMs, industrial partners, retail technology companies, or hardware manufacturers. /p /lilipExperience as a founder, CTO, head of product, principal engineer, or early technical/product leader. /p /li /ulh3Success in the first 90 days: /h3ullipYou define the architecture for the first working product. /p /lilipYou create clear product requirements for prototype and pilot development. /p /lilipYou align the team around a realistic roadmap and technical milestones. /p /lilipYou identify key technical and commercial risks early. /p /lilipYou help make the product understandable to partners, customers, and investors. /p /li /ulh3Success in the first 6-12 months: /h3ullipThe company has a working product architecture that supports real-world pilots. /p /lilipEngineering is building against clear requirements. /p /lilipPartners understand how the system integrates with their environment. /p /lilipYou are on track to become a long-term product or technical architecture leader in the company. /p /li /ul /p #J-18808-Ljbffr

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