Customer Quality Engineer Junior (f/m/diverse)

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Customer Quality Engineer Junior (f/m/diverse)

As a Customer Quality Engineer at PPG's Automotive organization, you serve as the primary interface between customers and operations to resolve quality concerns and drive improvements. You lead RCA activities and coordinate cross-functional teams to implement CAPA. You interact with major OEMs and travel about 30% across Europe, ensuring adherence to automotive quality standards. You maintain and improve quality documentation and support audits. You will shape prevention and continuous improvement initiatives that enhance customer satisfaction and operational excellence.

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- international environment with ~30% travel
- structured onboarding and training
- opportunity to develop expertise in Automotive Customer Quality
- strong interaction with Operations, Technical, Manufacturing and Commercial teams
- career growth opportunities within a global industry leader
- remote work on Flexible Fridays
- Serve as the primary customer interface for quality concerns, claims and escalations
- Manage customer line issues with traceability, investigation and resolution of complaints
- Lead Root Cause Analysis (RCA) using structured problem-solving methods




- Coordinate cross-functional teams including Manufacturing, Process Engineering, Technical Laboratory, Planning, Warehousing and Supply Chain
- Develop, implement and monitor CAPA to eliminate recurring issues
- Prepare and present customer reports (8D, A3, technical presentations, action plans)
- Support customer audits, site visits and quality reviews
- Ensure compliance with customer-specific requirements and automotive quality standards
- Maintain and improve quality documentation (FMEA, Control Plans, risk mitigation)
- Monitor quality KPIs and customer scorecards via portals
- Promote continuous improvement initiatives focused xysqume on customer satisfaction and process optimization
- Share lessons learned and best practices across the organization
- Bachelor's or Master's Degree in Chemistry
- Strong interest in automotive industry and customer-facing quality roles
- Fluent English, written and spoken
- Availability to travel ~30% across Europe
- Strong analytical and problem-solving capabilities
- Excellent communication and stakeholder management skills

As a Customer Quality Engineer at PPG's Automotive organization, you serve as the primary interface between customers and operations to reso

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Vedi l’offerta su Go Lavoro: golavoro.it/annuncio-lavoro/7bwsva