09 ago - Firenze
Capella Hotels and Resorts
This position is based in Florence, Italy and reports to the General Manager of Capella Florence.
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The Director of Engineering forms part of the Guidance Team who collectively make key strategic and operational decisions for the Hotel. The Director oversees a team of Engineering and Maintenance specialists responsible for all engineering operations for interior/exterior facilities including plumbing, refrigeration, heating/cooling, painting, carpentry, structural, recycling, electrical, ground care and parking areas.
The Director is also responsible for Life/Fire safety systems, energy/green initiative systems and management of other engineering work necessary to maintain the property in an efficient condition to ensure the safety and comfort of guests and employees.
THE ROLE
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- Provide clear vision and direction for the Engineering team, fostering a culture that reflects Capella’s Service Philosophy.
- Lead pre‑opening preparations and oversee daily Engineering operations, ensuring adherence to hotel policies, service standards, and regulatory requirements.
- Prepare and manage the Engineering Business Plan and Budget; support Capital Expenditure planning and supervise approved projects.
Property Maintenance & Compliance
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- Manage all aspects of property maintenance to ensure optimal operations and regulatory compliance.
- Develop, implement, and audit a comprehensive Preventive Maintenance Program in line with manufacturer and brand standards.
- Establish regular Guestroom Servicing and Building Inspection programs with focus on life safety and critical areas.
- Ensure uninterrupted utility supply, including oversight of the Primary Plant and fuel management systems.
- Maintain compliance with heritage building guidelines and nurture relationships with heritage authorities.
Life Safety & Risk Management
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- Implement corporate and government life safety procedures; ensure all alarm, fire prevention, and firefighting systems are fully functional and regularly inspected.
- Conduct property surveys to identify hazards and recommend corrective measures.
- Develop and maintain emergency procedures for fire, natural disasters, elevator malfunctions, and evacuations.
Operational Excellence
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- Oversee guest‑related engineering services, resolving issues promptly and ensuring exceptional experience.
- Monitor engineering logs and equipment performance; recommend improvements to reduce waste and boost productivity.
- Maintain accurate documentation, including the Department Operations Manual and equipment records.
- Ensure timely and accurate submission of hotel and government reports.
Resource & Inventory Management
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- Maintain an organized Engineering store with strong inventory controls and regular audits.
- Ensure availability of maintenance materials and support cost‑effective procurement.
- Review and approve Technical Services purchase requests.
- Champion team training and development; build departmental trainers and support continuous learning.
- Foster employee well‑being through mentoring, feedback, and goal‑setting.
- Promote a positive team culture that recognizes performance and reinforces accountability.
- Strengthen interdepartmental collaboration and assist in updating SOPs to enhance operational efficiency.
TALENT PROFILE
Qualification
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- A Bachelor’s degree in Engineering field
Work Experience
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- Minimum 5 years’ experiences in similar role at luxury hotels/resort
- Pre-Opening Experience is an advantage
Technical Skills
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- Excellent consulting and interpersonal skills
- Motivator and self‑starter, capable of handling multi‑faceted projects and of working under pressure
- Strong technical and people management skills
- High degree of integrity. Strong leadership. xysqume Nurtures and develops colleagues, encouraging innovation
- Comprehensive knowledge of business needs, financial reporting and productivity requirements
- Excellent command in both written and spoken Italian
- Able to communicate in English Professionally
Kindly be informed only shortlisted candidates will be notified.
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