Customer Account Specialist

Vedi l’offerta su Go Lavoro: golavoro.it/annuncio-lavoro/7by2hm

Posted Thursday, August 6, 2026 at 4:00 AMAt Bakelite, you’ll help us create a better tomorrow with sustainable and innovative chemistry today.We’re Everywhere. Everywhere you look, you’ll find products enabled by Bakelite, from stronger homes to safer automobiles and everywhere in between. With more than 100 years of history and strong customer relationships, we boldly engineer sustainable products to tackle our world’s most challenging demands.Join Our Team and Help Us Build a Stronger, Safer, Better World.It’s Better with Bakelite.Customer Account Specialist (12 months fixed term contract)Join Our TeamAre you passionate about delivering outstanding customer service and building strong customer relationships? We are looking for a Customer Account Specialist to join our Customer Service team. In this role, you will be the key link between our customers and internal teams, ensuring a seamless order-to-delivery experience while contributing to customer satisfaction and business success.What You’ll DoManage customer orders throughout the entire order lifecycleServe as the primary contact for customer inquiries related to orders, deliveries,



and order statusBuild andmaintainstrong customer relationships through proactive communicationCoordinate with internal stakeholders to ensuretimelyandaccurateorder fulfillmentSupport issue resolution andidentifysolutions to meet customer needsMaintain customer data and support customer onboarding activitiesProvide customers with updates on deliveries, forecasts, and supply-related mattersContribute to continuous improvement initiatives and team successWhat We’re Looking ForFluent German and English, both written and spoken is a mustExperience in Customer Service, Customer Operations, Order Management, Supply Chain, or a similar fieldBachelor's degree in Business Administration, Economics, International Business, Languages, or a related discipline is an advantageStrong communicationand relationship-building skillsCustomer-focused mindset with a proactive approach to problem solvingAbility to manage multiple priorities in a fast-paced environmentStrong organizational skills and attention to detailSAP or ERP experience is an advantageProficiencyin Microsoft Office, particularly ExcelWhy Join Us?Be part of a dynamic international organizationWork closely with customers and cross-functional teamsDevelop your skills in Customer Operationsand Supply ChainEnjoy a collaborative and supportive team environmentTake ownership and make a visible impact on customer experience and business performanceLocation: Solbiate, ItalyDepartment: Customer Service / Supply ChainWorking Model: Primarily office-based with one remote working day per week (Friday)We are an Equal Opportunity, Aff…?.#J-18808-Ljbffr

Vedi l’offerta su Go Lavoro: golavoro.it/annuncio-lavoro/7by2hm