Technical field area manager - Southern Italy

Vedi l’offerta su Go Lavoro: golavoro.it/annuncio-lavoro/7bzqoo

ph3Job Description /h3 pWe are looking for a motivated and service‑oriented professional to join our Tractor Service Department. As part of an international after‑sales organization, the new team member will contribute to strengthening dealer support and enhancing service performance across the assigned region. /p h3Industry /h3 pManufacturing /p h3Category /h3 pSales /p h3Experience /h3 pMid level /p h3Monthly salary /h3 p€50,000 /p h3Location /h3 pMilan /p h3Workspace type /h3 pHybrid /p h3Contact Person /h3 pCandice Guillon /p h3Role Overview /h3 pThe new team member will be integrated into the Tractor service department, reporting directly to the Italian Service Manager. /p h3Key Responsibilities /h3 ul liDealer Support: Manage daily technical inquiries from the field, providing expert guidance to dealer service progress, mechanics via telephone, mail and onsite. /li liCase Management: Oversee the e-service ticket lifecycle and technical reporting, ensuring all troubleshooting and problem-solving protocols are correctly followed. /li liJoint customers visit the dealer to fix complex technical issues. /li liDealer Visits: Conduct regular dealer visits to review service-related topics, including field follow-ups, new service bulletins, mandatory campaign progress, and warranty issues. Monitor machine registrations and collaborate with dealers on technical training proposals to encourage the professional growth of their mechanics. /li liTraining: Facilitate technical training sessions (both virtual and in-person). This includes content preparation (online and F2F)



and conducting classroom instruction at our Milan headquarters. /li /ul h3Skills Requirements /h3 ul liThe ideal candidate must possess a technical diploma, specifically as a Mechanical Engineering Technician (or equivalent high school technical certification) with after‑sales business knowledge. /li liEnglish Proficiency: Fluency in English (written and spoken) is a requirement for this role. /li liAdditional Languages: French basics is desirable (not mandatory) /li liTechnical Skills: Advanced user-level knowledge of the Microsoft Office Suite (Word, Excel, PowerPoint) is required. /li /ul h3About The Company /h3 pLay the groundwork for tomorrow with Kubota! /p pSince 1890, b Kubota /bhas evolved in a unique way worldwide. With a strong will to solve problems in food, water and the environment, we have leveraged our strength as a manufacturer and a solutions provider. Spanning across 120+ countries and employing more than 50,000 people in Asia, Europe and North America, Kubota generates revenue in excess of $20 billion. From agricultural and industrial machinery, and overall water solutions, to any other living environment solution, our question, and our challenge was always the same: what can we do to meet the demands and enhance our lives for tomorrow? /p pExplore this exciting career opportunity and join us on the journey as we seek to be an “Essentials Innovator for Supporting Life”. /p pMy job, Our future /p pGraphic rendering with WebGL2 has been disabled or is not supported by your graphic card. The map cannot be displayed. /p p+− /p /p #J-18808-Ljbffr

Vedi l’offerta su Go Lavoro: golavoro.it/annuncio-lavoro/7bzqoo