Hardware Support Technician _ Italy
Pubblicato il 09-08-2026 - BCIC Swiss in Milano
Skills Technical Skills, Excellent skills in user IT infrastructure – Desktops, Laptops, Printers, Handhelds, Smartphone etc., Strong technical skills in Microsoft Windows desktop operating systems and business productivity applications, Strong Microsoft Office skills (Outlook, Word, and Excel) Description BCIC Swiss GmbH | Best Connect International Company is looking for a (Tempo pieno | on-site) "Hardware Support Technician" in Italy.
Responsibilities Provide hardware break fix support, typically by whole unit swap Manage spares provided on site Execute installations and changes Deliver an excellent level of customer service Adhere to defined Processes and work instructions which will include the management of both proactive and reactive escalations Interface with multiple levels of end users, management, ‘VIPs’ and local technical staff.
Troubleshoot issues on multiple computer platforms: Macintosh, Windows, Linux, and mobile devices Knowledge of network configurations: LAN, WAN, Wireless, VPN, and VLAN Responsible for asset tagging and entering all incoming equipment into our asset management system Provide weekly reports on physical inventory counts as well as record weekly outflows of hardware equipment Work with external Suppliers to schedule repairs for damaged/malfunctioning hardware Requirements Must hold a valid work permit in Italy (Mandatory) Several years of experience in the IT field Fluency in English and Italian (Mandatory)