Front Office Receptionist (m/f/d)

Vedi l’offerta su Go Lavoro: golavoro.it/annuncio-lavoro/7c25lg

To strengthen our Front Office team, we are looking for a confident, and service-oriented Receptionist (m/f/d) who, together with the team, embodies our philosophy of genuine, personalized hospitality.

Your Tasks

- Warmly welcoming and looking after our guests on site and fulfilling individual guest requests
- Correspondence of emails and guest messages
- Transmitting the most important information to the respective department heads and the management
- Check- in and check-out of guests
- Cordial and professional guest care and active communication with guests
- Receiving various guest in-house bookings
- Complaints management
- Maintaining the guest files in ASA-J
- Preparation and updating of all administrative work

Your Profile

- Professional experience in the upscale hotel industry
- Good knowledge of German, Italian and English
- ASA-J knowledge and ReGuest knowledge an advantage
- Computer and IT skills (Microsoft Office package)
- Enthusiasm for the job
- Good communication skills
- High guest orientation
- Reliability and flexibility
- Well-groomed and confident appearance

What We Offer





- All-inclusive onboarding at the start of work for a good start
- Working amidst the unspoiled nature of the Dolomites with a wide range of leisure activities
- Individual working time models as well as health, pension and social insurance
- Performance-related pay
- Free staff restaurant with breakfast, lunch and dinner (also on days off)
- Accommodation in staff houses if required
- Free parking in underground parking spaces
- Attractive further training and career and promotion opportunities
- Organization of events and excursions for employees
- Discounts on SPA treatments, store products and partner hotels
- Free ski pass for the piste directly at the resort and free entry to the Lüsner swimming pond
- Free use of the fitness studio
- 6-day week

If You Share Our Passion For Hospitality, We'd Love To Hear From You. Please Send Your Application, Including Your CV And Cover Letter/references, To SAN SONNEA | Human Resources | E-mail: (email hidden)

Vedi l’offerta su Go Lavoro: golavoro.it/annuncio-lavoro/7c25lg