Front Office Agent

Vedi l’offerta su Go Lavoro: golavoro.it/annuncio-lavoro/7c25q2

Responsibilities A Front Desk Agent provides receptionist and customer service duties to ensure guests have a pleasant experience. Some of their duties and responsibilities include to:

- Welcome, greet and appreciate guests for using the establishment.

- Perform guest check-in and check-out duties.

- Address guest’s needs and resolve their concerns and complaints.

- Take online and phone reservations.

- Collect guest information, including contact details and dates of their stay.

- Assign rooms and hand out keys.

- Prepare bills and take payments.

- Take and pass on message to guests and act on requests in an efficient and prompt manner.

- Good knowledge in PMS, Opera.

- Fluency in Italian and English.

Vedi l’offerta su Go Lavoro: golavoro.it/annuncio-lavoro/7c25q2