Account Director

Vedi l’offerta su Go Lavoro: golavoro.it/annuncio-lavoro/7c4024

The Account Director is responsible for driving revenue growth across the hotel through the development, retention and expansion of an established portfolio of mainly corporate and MICE clients . Acting as a trusted commercial partner to customers, the role focuses on strategic account management , proactive business development and close collaboration with on-property teams to deliver exceptional customer experiences and measurable commercial results.

Responsibilities

Analysis market trends and competitor activity to identify business leads;

Manage and grow an existing portfolio of corporate and MICE accounts;

Proactively source new MICE and corporate business through networking, industry events, tradeshows, and direct sales activities;

Work within current business strategies and recognizing potential opportunities;

Cooperate with other departments in the hotel to create an exceptional Guest experience and build strong, comprehensive sales programs;

Support site inspections, client entertainment and key customer events;

Produce accurate and timely reports that meet the needs of the Sales Director and senior management to include the reporting of appointments, calls made and business leads;

Answer customer queries in a prompt and professional manner;





Manage self-performance in compliance with company policies and procedures.

Qualifications An Account Director serving Hilton brands is always working on behalf of the hotel serving our Guests. They must be a good team player, working with other Team Members. To successfully fill this role, they should maintain the attitude, behaviors, skills, and values that follow:

Positive attitude and excellent communication skills;

Commitment to delivering a high level of customer service;

Excellent grooming standards;

Excellent negotiation, presentation and relationship building skills;

Fluent Italian and English, written and spoken (additional languages are a plus);

Flexibility to respond to a range of different work situations;

Ability to work under pressure and under own initiative;

Proven experience in an Account Director / Senior Sales Manager role or similar.

It would be advantageous in this position to demonstrate the following capabilities and distinctions:

Knowledge of local market;

Knowledge of international markets;

Knowledge of hospitality;

Passion for sales and for achieving targets and objectives;

Degree-level qualification in a relevant field.

Vedi l’offerta su Go Lavoro: golavoro.it/annuncio-lavoro/7c4024