Field Sales Senior Specialist Air & Ocean

09 ago - Prato
Ceva Logistics

ppWe are looking for an experienced bField Sales Senior Specialist - Air Ocean /b with a strong commercial background in international freight forwarding and logistics.
/p pThe successful candidate will be responsible for developing Air Ocean business opportunities, strengthening the existing customer portfolio, acquiring new clients, and supporting the profitability of assigned accounts.
/p pThe role involves close collaboration with operational, financial, legal, and international network teams.
/p h3bKey Responsibilities /b /h3 h3Business Development and Portfolio Management /h3 ul liRetain, strengthen, and develop the assigned customer portfolio, ensuring high levels of customer satisfaction and loyalty.
/li liAcquire new customers through prospecting, networking, market analysis, and business development activities.
/li liIdentify commercial opportunities within the Air Freight and Ocean Freight markets.
/li liPromote Air Ocean services and tailored logistics solutions.
/li liImplement commercial activities in line with the company's sales strategy and agreed targets.
/li liPrepare and present customised commercial proposals based on customer requirements.
/li liSupport tender and RFQ processes in collaboration with Front Office Management, Middle Office, and other relevant functions.
/li liParticipate in industry events, networking initiatives, sponsorships, and other business-development activities.
/li liMaintain an accurate and up-to-date sales pipeline.
/li /ul h3Customer and Operational Coordination /h3 ul liSupport the definition of Standard Operating Procedures based on customer expectations and agreed service requirements.
/li liProvide Customer Operations Support with the commercial and operational information required to manage customer accounts effectively.




/li liEnsure that customer-specific requirements and procedures are clearly communicated to Middle Office and operational teams.
/li liMonitor the implementation of customer commitments in coordination with the relevant internal functions.
/li liExchange commercial and business information with the international network.
/li liProvide Finance with the information and documentation required for customer account-opening procedures.
/li liAct as a commercial point of contact for assigned customers, coordinating internal stakeholders when necessary.
/li /ul h3Financial, Contractual, and Profitability Support /h3 ul liMonitor account performance, margins, and profitability together with the line manager.
/li liPrepare commercial documentation and support the drafting of customer contracts in accordance with company policies and applicable regulations.
/li liInvolve the Legal department when contractual, regulatory, or risk-related support is required.
/li liIdentify potential commercial, financial, or operational risks and promptly escalation them to the relevant stakeholders.
/li liProvide commercial data and market insights to support budgeting and forecasting activities.
/li /ul h3Reporting and Performance Monitoring /h3 ul liPrepare regular reports on sales activities, customer visits, pipeline development, and business performance.
/li liMaintain accurate customer and opportunity information within the company's CRM systems.
/li liParticipate in internal coordination meetings and business reviews.
/li liAnalyse individual and portfolio performance together with the line manager.
/li liMonitor progress against assigned sales targets and agreed KPIs.
/li liShare relevant commercial, financial, and operational information with internal stakeholders.
/li /ul h3bRequirements /b /h3 /p #J-*****-Ljbffr

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