Site Supervisor

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Overview

Planned Systems International (PSI) is an Enterprise IT services company who focuses on designing, building, securing, and operating cutting-edge software solutions that drive mission success and operational excellence for Federal Government organizations. We are currently seeking Site Supervisors responsible for the direct oversight and management of site operations.

Site Supervisors are a distinct labor category and are considered Key Personnel. Each Site Supervisor will serve as the primary point of contact for the U.S. Army Garrison (USAG) Director of Emergency Services (DES) for their assigned location(s). While their primary role is supervisory, Site Supervisors shall be fully qualified to perform all IACS Specialist duties (and will have previously served as an IACS Specialist Registrar) and are expected to do so to augment staff during manning shortfalls or surge requirements. They will be capable and familiar with all tasks and duties of an IACS Specialist.

Essential Functions and Job Responsibilities




- Ensuring an efficient and orderly office environment is maintained.
- Providing hands-on training, mentorship, and transition assistance to new and existing contractor employees.
- Developing and managing work schedules for all contractor IACS Specialist personnel under their supervision to ensure full coverage during operating hours.
- Monitoring the quality of customer service to ensure performance meets or exceeds the standards outlined in the Performance Requirements Summary.
- Monitoring inventory levels of IACS consumables and standard office supplies and submitting timely purchase requests to the Government point of contact (POC) to prevent shortages.
- Enforcing all safety and security standards, including key control procedures and ensuring the office is secured at the end of the day.
- Serving as the primary onsite liaison with Government leadership and reporting any issues or concerns to the Contractor's Program Manager and the COR.
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