Italian speaking customer expert - mercedes benz (remote, greece)

Vedi l’offerta su Go Lavoro: golavoro.it/annuncio-lavoro/7c5tbp

Key responsibilitiesact as the primary point of contact for mercedes benz owners, providing high-touch assistance with automotive inquiries and vehicle service information.maintain a deep understanding of mercedes benz products, technology and luxury service standards to ensure premium customer satisfaction.handle complex customer queries with professionalism and technical accuracy.coordinate with service centres and technical departments to ensure seamless resolution of maintenance and warranty concerns.utilise crm tools to document interactions and track automotive data for continuous service improvement.support brand growth by championing customer-centric initiatives and maintaining a premium experience for every italian-speaking client.engage in continuous training to stay at the forefront of automotive innovation and service excellence.requirementsnative or fluent italian (spoken and written)



- mandatory.valid eu passport or work permit for employment within the european union.passion for the automotive industry and genuine interest in mercedes benz brand values.excellent verbal and written communication skills in both italian and english.strong problem-solving abilities and commitment to premium service delivery.what we offercompetitive monthly salary package with 13th and 14th month guaranteed.fully paid training on mercedes benz systems and brand standards.comprehensive health-insurance coverage.fully paid relocation package (flight tickets, airport transfer, initial hotel accommodation).monthly performance premio linked to automotive customer-service targets.dynamic career path in one of the most sought-after italian-speaking jobs in greece.

Vedi l’offerta su Go Lavoro: golavoro.it/annuncio-lavoro/7c5tbp