Control room specialist

Vedi l’offerta su Go Lavoro: golavoro.it/annuncio-lavoro/7c5tfc

Brightstar is an innovative, forward-thinking global leader in lottery that
builds on our renowned expertise in delivering secure technology and producing
reliable, comprehensive solutions for our customers. as a premier pure play
global lottery company, our best-in-class lottery operations, retail and digital
solutions, and award-winning lottery games enable our customers to achieve their
goals, fulfill player needs and distribute meaningful benefits to communities.
we have a longstanding commitment to responsible gaming (rg) that is engrained
within our core business and the products we offer to customers and players
worldwide. brightstar has a well-established local presence and is a trusted
partner to governments and regulators around the world, creating value by
adhering to the highest standards of service, integrity, and responsibility.
brightstar has approximately 6,000 employees. for more information, please
visit www.brightstarlottery.com
.

breve descrizione:

in ambito control room, la figura ricercata - che dovrà operare in turnazione
24/7 - deve garantire il presidio in tempo reale dell'allarmistica al fine di
ottemperare tempestivamente all'escalation e/o a tutti agli interventi necessari
ad assicurare il ripristino e la continuità nell'erogazione dei servizi.

smart working:

possibile - alternato a presenza on-site, secondo la turnazione assegnata.

principali attività:

- presidio e processi di gestione console di monitoraggio reti, sistemi e

applicazioni;
- troubleshooting, gestione incidenti e change management;
- gestione e monitoraggio processi di chiusura concorsi giochi.

requisiti:

- spiccate capacità di team working e problem solving;
- buona comunicazione verso clienti interni ed esterni;
- ottimo inglese parlato e scritto;
- strumenti ms office;
- strumenti di monitoraggio.





esperienza competente / seniority:

costituisce titolo preferenziale esperienza pregressa in ambito monitoraggi /
risoluzione guasti / disservizi e troubleshooting, effettuata in turnazioni h24
7x7.

success profile

- leading complexity
- leading people
- leading the business
- leading self

#li-jb1 #li-hybrid

this information reflects brightstar lottery's good-faith estimate of
compensation for this position at the time of publication. actual compensation
will be determined in accordance with the applicable collective agreement and
internal compensation policies. factors that we consider include, but are not
limited to, role, career level, performance, skills, level of expertise,
experience, location, market competitiveness, and internal equity. the estimated
starting compensation range is €27,775 - €33,237. the company will comply with
all local pay requirements and collective bargaining agreements, where
applicable.

other benefits offered:

- paid time off
- health insurance, life insurance, and disability insurance
- opportunities to volunteer your time to company-driven initiatives, employee

networks or organizations of your choice
- variety of well-being programs
- retirement benefits including supplementary pension
- additional benefits available depending on the seniority of the role
- mobility benefits
- meal vouchers

this position is governed by collective bargaining agreement, which regulates
the main terms and conditions of employment, including minimum salary levels,
classification, working hours, leave, and other employment rights.

our hiring process is conducted in line with principles of pay transparency and
equal pay. we do not request or rely on candidates' salary history during the
selection process.

all brightstar employees have a role in information security. annual training
will be assigned and required as appropriate.

Vedi l’offerta su Go Lavoro: golavoro.it/annuncio-lavoro/7c5tfc