Inside Sales Specialist

Vedi l’offerta su Go Lavoro: golavoro.it/annuncio-lavoro/7c6aoi

Working at Freudenberg: We will wow your world

Responsibilities:
- Quotation Management: Review customer requirements, align with Account Managers, enter RFQs into CRM, coordinate with production plants and follow up on quotes
- Order Management: Manage sample and tooling orders, including system entry, plant coordination, delivery tracking and invoicing
- Pricing Management: Maintain customer pricing in SAP and support price adjustments in alignment with Account Managers
- Master Data & Billing: Manage customer master data and handle debit/credit notes related to pricing issues
- Customer Systems & CSR: Work on customer portals and manage Customer Specific Requirements (CSR)
- Contracts & Planning Support: Support customer contracts, SCM agreements and update forecasts and planning data
- Feedback & Evaluation: Monitor supplier evaluations and collect customer feedback for internal improvement
- Cross-functional Collaboration: Work closely with internal teams to ensure alignment and customer satisfaction

Qualifications:
- Education: Degree in Business, Sales,



Engineering or a related field
- Experience: 2–3 years of experience in Inside Sales or Customer Service
- Languages: Fluent in German (native preferred) and English
- Systems Knowledge: Experience with CRM tools (e.g. MS CRM) and ERP systems (SAP)
- IT Skills: Proficiency in Microsoft Office, especially Excel and Outlook
- Communication: Strong written and verbal communication skills
- Organization: Excellent organizational skills with ability to manage multiple priorities
- Mindset: Customer-oriented, proactive, team player with strong problem-solving attitude

The MINIMUM gross annual salary for this position in Italy is €31,125.00. Compensation for this position will be determined by the candidate's qualifications, experience, education, and overall alignment with the role's responsibilities.‎ ‎
The Freudenberg Group is an equal opportunity employer that is committed to diversity and inclusion. Employmen

Vedi l’offerta su Go Lavoro: golavoro.it/annuncio-lavoro/7c6aoi