10 ago - Italia
Altro
Company - If confidential, choose 'Confidential' Confidential
Industry Telecommunications
Country -None-
Job Description
Coordinate DT from specification checks till final single site verification
Handling customer complaints and provide solution with proper explanation report.
Network parameter audit and to provide recommendation to sort-out inconsistencies observed after Drive Test
Act as a leader and mentor in day to day operations to provide insights for DT ASP Teams
Requirements
A minimum of 5 years work experience in RF Design, Initial Tuning & Optimization
3 years proven expertise on DT & Customer complaint handling
Knowledge and experience with data collection tools, e.g. TEMs Investigation 13.0
Statistical and Performance Analysis (Business Object, ENIQ, M2000, NETACT, FACTS, ITK)
Command Handling, Traffic Observation, and Alarms Management (WINFIOL, CME, MOSHELL, M2000)
Network Planning and Performance analysis (MAPINFO, MCOM, NEXPLORER)
Good Knowledge on the ERICSSON/HUAWEI RAN Portfolio
Skills / Qualification
Leadership and communication skills
Ability to interact with customer and identify area of improvement
Result oriented with focus on product quality and customer satisfaction
End-user / customer problem investigation and give quick remedies and solutions
RF Related Small Tools and Macros (Exert, Google Earth, PIANO, MAPSOURCE etc.)
Personal Attributes
Self-motivated. Ability to work under pressure and learn independently.
Good presentation, time management and leadership skills & ability to work with diverse backgrounds
Result oriented with focus on customer satisfaction and project delivery
Proficient English, written and spoken. Portuguese is a plus
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