Italian Speaking Consumer Experts for JTIAbout Mercier Consultancy Group
Mercier Consultancy Group is a premier international staffing firm, recognized for connecting top-tier talent with industry-leading organizations across Europe. We pride ourselves on facilitating career-defining opportunities and delivering exceptional support to our candidates as they pursue the best jobs in Greece.
Job Overview
We are currently seeking dedicated professionals for the Italian Speaking Consumer Experts for JTI position in Greece, focusing on the high-tech world of consumer electronics. This role is perfect for those looking for rewarding Italian-speaking jobs that combine professional growth in the consumer electronics sector with the Mediterranean lifestyle.
Key Responsibilities
Provide expert-level support to customers regarding advanced consumer electronics products.
Troubleshoot technical issues with consumer electronics hardware and software via phone, email, and chat.
Maintain high-quality interactions to ensure peak consumer satisfaction within the Italian market.

Stay updated on the latest consumer electronics industry trends to provide precise, knowledgeable advice.
Process customer inquiries regarding orders, warranties, and technical specifications with speed and accuracy.
Collaborate with internal teams to escalate complex technical concerns effectively.
Represent the JTI brand with professionalism, ensuring a premium service experience for all Italian-speaking users.
Native or fluent Italian (spoken and written) is mandatory.
Valid EU passport (mandatory).
Strong interest in the consumer electronics industry and new technologies.
Previous experience in customer support or a high-tech service environment.
Excellent communication skills and a passion for helping others.
Ability to thrive in an international, fast-paced work environment in Athens.
What We Offer
Competitive Monthly Salary
2 Extra Salaries Per Year (13th and 14th salary)
Monthly Performance Premio
Fully

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