Customer Experience Engineer, CXE-T

Vedi l’offerta su Go Lavoro: golavoro.it/annuncio-lavoro/7c7uxx

Docker has been one of the most loved brands in developer tooling, trusted by more than 20 million monthly users and over 20 billion container image pulls. From solo founders to the world's largest companies, developers rely on Docker to build, share, and run their applications across our suite of products including Docker Desktop, Docker Hub, and Docker Scout.

We are a globally distributed, remote-first team building the tools that define how software gets built and delivered. As AI agents redefine software development, Docker is at the center of that shift, providing the sandboxed environments, verified images, and secure infrastructure that make autonomous workflows trustworthy by default.

The Customer Experience Engineer – Technical (CXE-T) is a post-sales technical subject matter expert responsible for scaling deep product adoption through 1:many technical enablement, structured Proof of Concepts (PoCs), and high-impact technical assets.

Unlike traditional program or lifecycle roles, this position is focused on technical depth and applied architecture guidance.



The CXE-T designs and delivers scalable technical sessions, builds reusable PoC frameworks, produces advanced technical recordings and blogs, and serves as an escalation point for non-support Solutions Engineering–type questions across customer cohorts.

This role amplifies impact across large customer populations through structured enablement systems, while occasionally leading targeted 1:1 workshops for high-impact customers or strategic technical initiatives.

Responsibilities

1:Many Technical Enablement

Design and deliver advanced technical sessions (webinars, live builds, architecture deep dives, workshops) for platform, DevOps, security, and engineering audiences.
Create structured enablement series aligned to customer maturity stages (e.g., secure SDLC, supply chain hardening, container governance).
Develop repeatable technical learning paths that drive adoption beyond initial onboarding.

St

Vedi l’offerta su Go Lavoro: golavoro.it/annuncio-lavoro/7c7uxx