Inside Sales Specialist

Vedi l’offerta su Go Lavoro: golavoro.it/annuncio-lavoro/7c7xli

Working at Freudenberg: We will wow your world
Responsibilities:
Quotation Management: Review customer requirements, align with Account Managers, enter RFQs into CRM, coordinate with production plants and follow up on quotes
Order Management: Manage sample and tooling orders, including system entry, plant coordination, delivery tracking and invoicing
Pricing Management: Maintain customer pricing in SAP and support price adjustments in alignment with Account Managers
Master Data & Billing: Manage customer master data and handle debit/credit notes related to pricing issues
Customer Systems & CSR: Work on customer portals and manage Customer Specific Requirements (CSR)
Contracts & Planning Support: Support customer contracts, SCM agreements and update forecasts and planning data
Feedback & Evaluation: Monitor supplier evaluations and collect customer feedback for internal improvement
Cross-functional Collaboration: Work closely with internal teams to ensure alignment and customer satisfaction
Qualifications:
Education: Degree in Business, Sales, Engineering or a related field




Experience: 2–3 years of experience in Inside Sales or Customer Service
Languages: Fluent in German (native preferred) and English
Systems Knowledge: Experience with CRM tools (e.g. MS CRM) and ERP systems (SAP)
IT Skills: Proficiency in Microsoft Office, especially Excel and Outlook
Communication: Strong written and verbal communication skills
Organization: Excellent organizational skills with ability to manage multiple priorities
Mindset: Customer-oriented, proactive, team player with strong problem-solving attitude
The MINIMUM gross annual salary for this position in Italy is €31,125.00. Compensation for this position will be determined by the candidate's qualifications, experience, education, and overall alignment with the role's responsibilities.
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The Freudenberg Group is an equal opportunity employer that is committed to diversity and inclusion. Employment opportunities are available to a

Vedi l’offerta su Go Lavoro: golavoro.it/annuncio-lavoro/7c7xli