Middle Service

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Job Description

The Service & Commissioning Engineer maintains, calibrates and repairs AVL products, usually on customer’s site. He/ She delivers professional and customer-oriented services according to defined processes and contributes to continuous improvement of products and services by providing feedback (e.g. CESAR, FSM reports, 8D-Reports, service reports, feedback provided to quality/business units).

Responsibilities

Contribute to customer satisfaction by reliably performing tasks with guidance and clear communication
Support profitability by applying standard procedures efficiently
Assist in growing the service business by forwarding information on cross-selling potential
Help strengthen AVL’s market position by following instructions carefully and providing structured feedback
Prepare and support the preparation of own activities under guidance
Check system installations and safety chains following defined instructions
Perform calibration of measurement chains and preventive or corrective maintenance as instructed




Document results using predefined templates and archive system settings with support
Support handover of system to the customer together with project leader
Document executed tasks in CESAR or FSM with guidance
Report observed quality issues to support future improvements
Assist in analyzing and handling customer requests under supervision
Provide basic feedback on customer and product observations
Execute tasks according to training and available documents

Profile Description

Technical high school diploma in Mechanical, Mechatronics, or Electronics
5-6 years of relevant professional experience
Willingness to travel up to a maximum of 70 % percent (per year)
English language skills (from good to advanced)
High quality awareness and adequate execution exactness as well as troubleshooting and analytic skills

Nice To Have

Experience in installation and software upgrade of AVL tools such as PUMA, CAMEO, INDICOM, and CONCERTO
Familiarity with cr

Vedi l’offerta su Go Lavoro: golavoro.it/annuncio-lavoro/7c88lh