Italian-Speaking Customer Support Specialist

Vedi l’offerta su Go Lavoro: golavoro.it/annuncio-lavoro/7c8ht9

Italian-Speaking Customer Support Specialist:

Exciting Opportunity in Lisbon, Portugal!
Si assicuri di leggere l'intera descrizione riportata di seguito e di candidarsi immediatamente se è affidabile/a di soddisfare tutti i requisiti.
Are you a fluent Italian speaker with a passion for helping customers? Join a leading global company in Lisbon, Portugal, and become part of a vibrant, international team. Relocation support is provided to make your move to one of Europe's most dynamic cities seamless and exciting!

Position: Customer Support Specialist
Location: Lisbon, Portugal
Employment Type: Full-time
Compensation: Competitive base salary plus performance-based bonuses.

What Youll Do:

- Provide exceptional support to Italian-speaking customers via phone, email, or chat, addressing inquiries and resolving issues professionally.
- Ensure customer satisfaction by offering solution-oriented assistance and escalating complex cases when needed.
- Maintain accurate records of customer interactions using company systems.
- Collaborate with team members and other departments to improve service quality and streamline processes.
- Stay informed about company products, services, and policies to deliver accurate information to customers.

What Were Looking For:

- Fluency in Italian (C1 or native level) and proficiency in English (B2 level), both verbal and written.
- Excellent communication and interpersonal skills with a customer-centric approach.




- Ability to thrive in a fast-paced environment and handle multiple tasks efficiently.
- Basic proficiency in Microsoft Office (e.g., Excel, Word) or similar tools.
- Previous experience in customer support or a related field is an advantage, but not required.
- Willingness to relocate to Lisbon, Portugal, and work in an office-based environment.
- Flexibility to work rotational shifts, including weekends (e.g., 8-hour shifts between 8 AM and 8 PM).

What We Offer:

- Competitive salary and performance-based bonuses based on your skills and experience.
- Relocation Support: Assistance with visa, flights, and accommodation for candidates moving from Italy or other EU countries.
- Comprehensive paid training to prepare you for success in the role.
- Private health insurance and a public transportation card.
- Access to a Multisport card for fitness and leisure activities.
- A welcoming, international, and inclusive workplace in the heart of Lisbon.
- Opportunities for career growth within a globally recognised company.

Why Lisbon?

Lisbon is a vibrant, multicultural city known for its sunny climate, rich history, and affordable lifestyle. As a Customer Support Specialist, youll enjoy a rewarding career while immersing yourself in Portugal's warm and welcoming culture. xysqume Our relocation support ensures a smooth transition, allowing you to focus on your new journey.

Interested candidates are invited to submit their resumes

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Vedi l’offerta su Go Lavoro: golavoro.it/annuncio-lavoro/7c8ht9