Customer Collaboration & Analyst

Vedi l’offerta su Go Lavoro: golavoro.it/annuncio-lavoro/7c8vx2

Your Tasks
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- Ensure a deep understanding of customer service and supply chain processes, identifying opportunities to improve efficiency, customer satisfaction and service performance.

- Analyze order-related data, product availability, service performance and operational flows to proactively identify issues and implement corrective actions.

- Develop and strengthen collaboration with key customers, building strong relationships with customer supply chain teams and acting as a trusted business partner.

- Monitor and analyze key performance indicators (Service Level, On Time Delivery, distribution costs, customer-specific KPIs), defining action plans and driving continuous improvement.

- Coordinate the flow of logistic information between internal and external stakeholders, ensuring transparency and effective communication.

- Understand customer needs and translate them into efficient, scalable solutions, including the adoption of new tools, technologies and ways of working.

- Collaborate cross-functionally with Sales, Planning, Logistics and other functions to ensure alignment and successful execution of customer-centric initiatives.

Your Profile

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- Analytical mind‑set,



as well as effective communication and conflict‑resolution skills

- Self‑motivated and great at analysis, with consolidated analytical and reporting skills

- Strong understanding of supply chain principles and best practices

- Excellent communication and interpersonal skills, with the ability to build relationships and influence stakeholders

- Proactive, pragmatic, and results‑driven, with a focus on creative problem‑solving.

Please apply if you meet the following requirements:

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- Bachelor’s degree

- 3 to 5 years of experience in the Supply Chain department of a FMCG company. xysqume

- Good knowledge of SAP SD (Sales & Distribution)

- Strong Microsoft skills (Microsoft Office - Microsoft 365 – Power BI)

Why Join Us?

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- Gross annual salary (RAL) between €36,000 and €40,000, depending on experience

- Free parking for cars, bicycles, and motorcycles

- Flexible working hours (start time between 8:00 AM and 10:00 AM, with a 1-hour lunch break)

- Hybrid working model (2 days of remote work per week)

- Company store discounts (discounted Beiersdorf products, open twice a week)

- Participation premio, redeemable either as a cash payment or for services/benefits

- Faschim health insurance

- And much more!

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Vedi l’offerta su Go Lavoro: golavoro.it/annuncio-lavoro/7c8vx2