Strategic Account Manager, Italy (Rome)

Vedi l’offerta su Go Lavoro: golavoro.it/annuncio-lavoro/7c9jb5

Wonderful enables enterprises to build, test, deploy, and monitor AI agents for their most complex needs, serving customers and employees seamlessly across voice, chat, email, and back-office systems in any language or cultural context.

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Role Overview

We’re looking for a Strategic Account Manager who knows how to win in complex enterprise sales. You’ll be working shoulder-to-shoulder with our Country Manager in Italy, signing collaborations, expanding accounts, and creating long-term value for some of the largest enterprises in the Italian market. It's not about selling features—it’s about selling vision, transformation, and first‑mover advantage in a space that every enterprise will soon be racing into.

Responsibilities

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- Own and grow strategic accounts, building and managing relationships with Wonderful’s enterprise clients





- Build strong relationships with stakeholders and decision‑makers to align Wonderful’s products with clients' business goals

- Drive product adoption and maximize client success and satisfaction

- Collaborate with Product & Engineering to help improve our product and shape upcoming features

- Turn customer feedback into product direction, influencing roadmap and solution design

- Expand Wonderful’s footprint by opening new doors and landing new enterprise customers

Requirements

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- 3-4 years of Account Management xysqume experience in a consumption‑based company, or

- 6+ years of experience in a top‑tier consulting firm, or start‑up, or large software companies

- At least 1 year working in the local market

- Exceptional communication skills, written and spoken

- Experience in a startup in a hyper‑growth stage – a big plus

- Fluent in English and Italian

- Strong strategic thinking and relationship management skills

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Vedi l’offerta su Go Lavoro: golavoro.it/annuncio-lavoro/7c9jb5