CTS Automotive Italy

Vedi l’offerta su Go Lavoro: golavoro.it/annuncio-lavoro/7ca2eo

The Customer Technical Support (CTS) position is part of CMO Automotive,
Packaging & Electrical Steels.

Join us if you have the ambition to contribute to the transformation towards a
more sustainable world.

The CTS, together with the Account Manager, forms the core of the customer team
in direct contact with our customers, following the philosophy of "one face to
the customer".

As a CTS, you will be the first point of contact for customers on all technical
and quality-related topics. You will act as a bridge between customers and
ArcelorMittal entities, including our mills, CTO and R&D; teams.

Your mission will be to create value for both our customers and ArcelorMittal by
supporting business development, promoting innovative solutions, optimizing
costs, managing claims and contributing to the growth of our automotive
business.

You will develop strong relationships with customers to gain a deep
understanding of their manufacturing processes, products, technical requirements
and future needs.

Main Responsibilities Customer Relationship & Business Development





* Maintain regular contacts with automotive customers and develop trusted
partnerships.
* Act as the primary technical interface between customers and ArcelorMittal.
* Support the development of additional business opportunities through
technical discussions, product developments and customer trials.
* Promote ArcelorMittal's high added-value (HAV) products and sustainable
solutions.
* Identify future customer needs and contribute to long-term customer
development plans.
* Contribute to the definition and execution of customer strategies together
with the Account Manager and customer team.
* Support competitive intelligence activities and provide technical input for
value creation and pricing discussions.

Technical Support

* Provide technical expertise on ArcelorMittal products, applications and
processes.
* Manage the technical aspects of customer orders and specifications.
* Answer customer questions re

Vedi l’offerta su Go Lavoro: golavoro.it/annuncio-lavoro/7ca2eo