Omnichannel Customer Care Lead: Elevate Experience

Vedi l’offerta su Go Lavoro: golavoro.it/annuncio-lavoro/7ca4nh

The Omnichannel Customer Care Lead at Coca-Cola HBC Italy will head the Omnichannel Customer Services Team to ensure a seamless, customer-centric service across online and offline channels. You will manage end-to-end care and hypercare for digital ordering solutions and offline channels, driving innovation while safeguarding continuity.
Possiede le competenze, l'esperienza e la determinazione necessarie per avere successo in questo ruolo? Lo scopra qui sotto.
You will partner with Business Developers, Sales, xysqume Customer Teams, DTPS and Supply Chain to improve service quality, digital adoption and KPI performance,
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Vedi l’offerta su Go Lavoro: golavoro.it/annuncio-lavoro/7ca4nh