Key Account Manager, Italian-speaking

Vedi l’offerta su Go Lavoro: golavoro.it/annuncio-lavoro/7ca6uz

Responsibilities
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- Maintain and grow your SME book of business, focusing on up-sell, cross-sell and renewals.

- Proactively build and nurture long-term multi-stakeholder relationships.

- Maximise feature and product alignment to deliver best value to clients.

- Monitor, forecast, build and report on your pipeline within company CRM.

- Present, negotiate and structure complex pricing models to designated accounts.

- Follow account management processes, providing relevant feedback to management.

- Act as a voice of the customer and collaborate cross-functionally to enhance user experience.

- Consistently achieve and exceed company targets.

Requirements

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- A degree in business administration, finance,



or a related field (and/or relevant professional experience).

- A minimum of 2 years' experience in Sales and/or Account Management, ideally in the FinTech or financial services sector.

- Excellent written and verbal English and Italian; other languages are a plus.

- Analytical mindset.

- Proficiency in CRM systems (preferably Salesforce and Aircall).

- High level of organisation, prioritisation and accountability with willingness to thrive in a fast-paced scale-up environment.

- KYB, AML, and risk mitigation knowledge is a plus.

- Understanding of the specifications of your designed market is a plus. xysqume

- Proficiency in AI tools is a plus.

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Vedi l’offerta su Go Lavoro: golavoro.it/annuncio-lavoro/7ca6uz