The Gritti Palace, a Luxury Collection Hotel belonging to Marriott
International, is currently recruiting for a Food & Beverage Guest Experience
Ambassador.

The Food & Beverage Guest Experience Ambassador will report to the Restaurant
Manager and she/he will be part of a F&B; department.

This is a full-time role.

This is a great opportunity to work in a place of exceptional art and elegance,
where history and culture are met with renewed Venetian style. The Gritti is
known for impassioned service, a delectable culinary experience and an intimate
wellness haven. The reference point for the world's elite at international city
events such as the Biennale, Carnival and the Venice Film Festival.

What we offer

* Professional career progression at international level in 10.000 Marriott
hotels
* Learning and development opportunities online, on the job and in class
* Discounts on hotel rooms, gift shop items, food and beverage
* Experienced management & motivated and engaging colleagues
* Charity events, Wellbeing activities and voluntary work in the community of

Venice through the TakeCare program
* Canteen service and uniform

What you’ll do

* Ensure guests are welcomed in a warm and professional manner and supervise
the entrance of the restaurant
* Manage the reservations by phone, by email and face to face, recording
guests’ preferences
* Answer, record, and process all guest calls, messages, requests, questions,
or concerns
* Possess comprehensive knowledge of the menu content.
* Maintain a thorough understanding of all standards
* Liaising with Event and the restaurant team for special events and occasions
* Liaising with other departments (F&B;, Sales and Front Office) for VIP guests
and special celebrations
* Supply guests with directions and information regarding the restaurant and
the hotel
* Provides support regarding any reasonable task requested by the Management

What we’re looking for

* Fluent English and Italian are required
* Understanding of luxury ho

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