hotel day ambassador

Vedi l’offerta su Go Lavoro: golavoro.it/annuncio-lavoro/7cakxc

Application Deadline: 31 August 2026

Department: Hotels

Employment Type: Internship

Location: Italy, Rome

Reporting To: hotel manager

Compensation: €800 / month

Description

We won’t put you in a box as a ‘receptionist’ or ‘food and beverage’ person. With us, you’ll become a champion multitasker – customer service, receptionist, concierge, barista, mixologist, logistics and more. You will be a citizenM ambassador, free to be yourself to do the best job you can. We believe in making work fun. If you’re having a great experience, so will our guests.

We’re proud to put hospitality back in the hospitality industry, and that’s because of our ambassadors. We don’t hire them for their skills; we hire them for their attitude. We seek people who feel great about making others smile and we see the results in our happy guests.

your typical citizenM shift could include:

Making sure everyone gets a warm welcome as soon as they walk in;
Helping guests at the self check-in kiosks (we have no reception desk);
Preparing and serving hot and cold breakfast and meals;




Brewing delicious coffee or mixing a signature cocktail;
Being a secret concierge to the city, answering guests’ questions about the best places to visit, eat, shop or party;
Maintaining the living room and the canteen clean, and arranging food displays for the following shift;
Helping our guests with any requests or demands regarding our facilities (you may even get some new tech skills);
Handling reservations in our property management system (PMS);
Preparing societyM meeting rooms where applicable.

do you have what we’re looking for?

To be successful at citizenM, you’ll need to have:

A genuine touch: Treat all people as you would treat your best friends;
A passionate attitude: Be collaborative and believe we are stronger working together. You are optimistic and spread good vibes.

And you’ll need to be:

A smart thinker: You like to find simpler, better and bolder ways to do things. You are curious and beli

Vedi l’offerta su Go Lavoro: golavoro.it/annuncio-lavoro/7cakxc