Skills: Technical Skills, Excellent skills in user IT infrastructure – Desktops, Laptops, Printers, Handhelds, Smartphone etc., Strong technical skills in Microsoft Windows desktop operating systems and business productivity applications, Strong Microsoft Office skills (Outlook, Word, and Excel)

Esperienza, qualifiche e soft skill: possiede tutti i requisiti per avere successo in questa occasione? Lo scopra qui sotto.
Description

BCIC Swiss GmbH | Best Connect International Company is looking for a (Full time | on-site) "Hardware Support Technician" in Italy.

Responsibilities

-

- Provide hardware break fix support, typically by whole unit swap

- Manage spares provided on site

- Execute installations and changes

- Deliver an excellent level of customer service

- Adhere to defined Processes and work instructions which will include the management of both proactive and reactive escalations

- Interface with multiple levels of end users, management, VIPs and local technical staff.

- Troubleshoot issues on multiple computer platforms: Macintosh, Windows, Linux, and mobile devices

- Knowledge of network configurations: LAN, WAN, Wireless, VPN, and VLAN

- Responsible for asset tagging and entering all incoming equipment into our asset management xysqume system

- Provide weekly reports on physical inventory counts as well as record weekly outflows of hardware equipment

- Work with external Suppliers to schedule repairs for damaged/malfunctioning hardware

Requirements

-

- Must hold a valid work permit in Italy

- Several years of experience in the IT field

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