To strengthen our Front Office team, we are looking for an experienced, reliable, and responsible Night Porter (m/f/d) who, with professionalism, attentiveness, and a genuine passion for hospitality, ensures smooth overnight operations as well as the safety and well-being of our guests.

Your Tasks

Warmly welcoming and looking after our guests during late service
Managing the night telephone service, including being on call to assist with guest concerns
Room service for our guests on request
Correspondence of emails and guest messages
Complaints management
Maintenance of the guest files in ASA-J
Preparation and updating of all administrative work
Transmission of the most important information to the morning service

Your Profile

Professional experience in the upscale hotel industry
Good knowledge of German, Italian and English
ASA-J knowledge and ReGuest knowledge an advantage
Computer and IT skills (Microsoft Office package)
Enthusiasm for the job
Good communication skills
High guest orientation
Reliability and flexibility
Well-groomed and confident appearance

You are used to working at night and solving problems independently

What We Offer

All-inclusive onboarding for a good start
Working amidst the unspoiled nature of the Dolomites with a wide range of leisure activities
Individual working time models as well as health, pension and social insurance
Performance-related pay
Free staff restaurant with breakfast, lunch and dinner (also on days off)
Accommodation in staff houses if required
Free parking and underground parking spaces
Attractive further training as well as career and promotion opportunities
Organization of events and excursions for employees
Discounts on SPA treatments, store products and partner hotels
Free entry to the Lüsner swimming pond
Free use of the fitness studio
6 day week

If You Share Our Passion For Hospitality, We'd Love To Hear From You. Please Send Your Application, Including Your CV And Cover Letter/references, To

SAN SONNEA | Hum

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