Overview

Work Location: This is an onsite position at our Augusta, Maine office
Compensation: $30 per hour
Looking to earn more money in 2026? Transworld Systems Inc. is searching for ambitious Revenue Examiners. We partner with Maine Revenue Service to assist customers with payment plans and account resolution.
We are the largest technology enabled provider of a complete suite of outsourcing solutions. Our experience expands across account receivables management, customer service relationship management, business process outsourcing, debt collections and loan servicing solutions.
Why should you consider TSI?
Competitive hourly pay
Comprehensive Paid Training
Flexible schedule
Full benefits (Health, dental, 401K)
Supportive team environment
No weekend work

Responsibilities

Communicating with consumers by telephone, and through written correspondence, to assist them with setting up payment plans and problem resolution to bring resolution to accounts
Providing thorough, efficient, and accurate account updates on computer files for each call made or received

Skip tracing to locate consumer contact information
Complying with and staying up-to-date on all applicable Federal, State, and Local laws and regulations relating to job duties
Complying with and staying up-to-date on all TSI policies and procedures
Maintaining knowledge of functional areas, company policies, and procedures
Providing feedback to management concerning possible problems or areas of improvement
Making recommendations to implement improved processes
Performing other duties as assigned by management

Qualifications

Bachelor’s Degree from an accredited education institution – OR – four (4) years of equivalent post-secondary education, training, and/or professional level competency in accounting, tax collection, finance or directly related computer science, that demonstrates the ability to use independent judgement, initiative, and discretion to make decisions on complex matters
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