Customer Service Officer - Chemical Sector - Arzignano (VI)

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Who are we?

Sales Line: we are a headhunting company working with more than 140 SMEs and multinational companies across Italy and Europe.

Who is our client?

Our client is a global leader in the chemical sector, committed to delivering innovative and sustainable solutions.

Who are we looking for?

We are looking for a proactive Customer Service Officer responsible for managing orders and handling customer requests.

Must-Have?

2-3 years of experience in similar roles and contexts, good knowledge of the English language, mental flexibility and a proactive attitude.

Want to know more?

The Customer Service Officer is responsible for:

- Recording customer orders in the system, verifying data (product codes, quantities, prices), and updating information to ensure traceability;
- Ensuring and following up on the fulfillment of sales orders and organizing efficient transport, monitoring the process and maintaining communication with customers;
- Preparing required documentation, ensuring data accuracy and compliance with applicable regulations;




- Handling complaints and resolving issues by registering them in the system and collaborating with internal departments;
- Providing accurate, valid and complete information by using the right methods/tools.

Ideal Candidate

- 2-3 years of experience in similar roles and contexts;
- Proficiency in MS Office, particularly Excel ;
- Knowledge of SAP is considered a plus;
- Good knowledge of the English language ;
- Mental flexibility, excellent communication and organizational skills, and the ability to prioritize tasks effectively.

What we offer:

Opportunity to contribute to a progressive and dynamic company;

Strong company culture with additional benefits.

Location:

Arzignano (VI) with 11 days per month of remote work. xysqume

Please read our privacy policy here: openings are meant for both female and male candidates (L. 903/77).

Seniority level

- Seniority levelAssociate

Employment type
- Employment typeFull-time

Job function
- Job functionCustomer Service, Administrative, and Supply Chain
- IndustriesChemical Manufacturing and Wholesale Import and Export

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Vedi l’offerta su Go Lavoro: golavoro.it/annuncio-lavoro/7cbrb4