Brand Insights Analyst
Pubblicato il 10-08-2026 - Altro in Italia
About The Role
The Brand Insights Analyst has the mission to deliver insightful data to our high-service customers via the Launchmetrics products and services. Combining advanced industry knowledge (Fashion, Lifestyle & Beauty) with data, the Brand Insights Analyst will build and own customer relationships with the support of their manager, acting as a trusted partner for our customers to provide data-driven recommendations and support their initiatives to drive their marketing and communication strategy.
What You'll Do
Be an expert on platform functions and data to become a strategic advisor for clients, continuously driving value and ROI—connecting their goals to outcomes and developing relationships with multiple stakeholders and customer teams.
Ensure that direct management is up-to-date on clients documentation, reviews, reports, and risk and collaborate with direct managers to prepare regular account reviews with clients to ensure communication around priorities, reporting, data, and platform needs.
Support direct managers for day-to-day tasks linked to accounts with larger revenue while being accountable for its own accounts portfolio of smaller revenue.
Make sure to deliver customers' reports & analysis on time and ensure that the data delivered to customers is accurate by conducting regular checks and liaising with internal teams to improve queries & data capture.
Proactively act as a timekeeper within its own team to make sure that all customers receive feedback in reasonable timing no matter the type of requests.
Act as the main customer contact for training on the Launchmetrics products, update of customers contacts lists, as well as questions on data/scope of work.
Collect customer needs and share feedback around products, new KPIs and measurement analyses to internal teams, piloting new developments alongside customers.
Identify trends and patterns in datasets to build detailed and insightful reports, utilizing quantitative and qualitative analyses to