Client Advisor | Milan

10 ago - Milano
AMIRI

The AMIRI Client Advisor
La descrizione completa del lavoro illustra tutte le competenze, l'esperienza pregressa e le qualifiche che i candidati dovrebbero possedere.

is a key revenue‑driving role responsible for delivering exceptional luxury service while developing and managing a high‑value client portfolio. As a Brand Ambassador, they represent AMIRI’s values and creative vision, build long‑term relationships with local and international clients, and contribute strategically to the boutique’s commercial success.

Responsibilities

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- Drive consistent sales performance by achieving and exceeding individual targets and KPIs, with a strong focus on high‑value transactions and repeat business.

- Own, develop, and grow a robust and high‑quality client portfolio, building long‑term relationships with top‑tier and high‑potential local and international clients through proactive clienteling.

- Act as a Brand Ambassador, embodying AMIRI’s image, culture, and creative vision through elevated service, storytelling, and personalized engagement both in‑store and off‑site.

- Deliver a bespoke luxury client experience across all touchpoints, ensuring highly personalized, seamless, and consistent service.

- Demonstrate expert product and brand knowledge, communicating craftsmanship, materials, and brand narrative to strengthen the client’s emotional connection to the product.

- Proactively drive client outreach, follow‑up, and appointment‑based selling to sustain ongoing engagement beyond store visits.

- Support the boutique’s overall performance by collaborating with Store Management on client matters,



high‑level selling activities, visual standards, and operational excellence.

Qualifications

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- 5+ years of experience in luxury retail or high‑end client service, with proven success in client portfolio development and retention.

- Demonstratedabilitytomanageandgrowasolid,establishedclientbookwithrepeatandhigh‑valueclientele.

- Strong commercial mindset with a consistent track record of achieving and exceeding sales goals.

- Exceptional communication, interpersonal, and relationship‑building skills, with a natural ability to create trust and loyalty.

- Deeppassionforluxury,fashion,craftsmanship,andbrandstorytelling.

- Abilitytodeliveroutstandingserviceacrossallchannels(in‑person,written,phone,digital).

- Strong organizational skills and attention to detail, with the ability to manage multiple priorities in a fast‑paced luxury environment.

- Flexibilitytoworkscheduledshifts,includingweekends,evenings,andholidays.

- Physicalabilitytostandforextendedperiodsandhandlemerchandiseasrequired(liftingupto30lbs).

- Fulladherencetocompanypolicies,procedures,andbrandstandards.

ContractType: Permanentemploymentcontract(TempoIndeterminato)

CollectiveBargainingAgreement(CCNL): CCNL Commercio – level and classification to be determined based on the candidate’s experience, qualifications, and responsibilities associated with the role. xysqume

SalaryRange: €30,000–€35,000 gross annual salary, depending on experience, skills, and qualifications.

Additional Benefits

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- Mealvouchers

- Employeediscountprogram

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