Key account manager

10 ago - Italia
Vivid

About The Role Vivid Money is redefining how modern SMEs and corporates manage and optimize their capital — multi-IBAN accounts, high-yield Treasury products, multi-currency infrastructure, FX, cards, and accounting integrations, all in one place. As we scale our SME banking, we're looking for a Key Account Manager to own and grow an existing book of business. This is not a purely new‐logo‐hunting role — it's about deepening relationships, driving retention, and unlocking the full value of Vivid for accounts that already trust us. If you combine commercial drive with an analytical mindset and want ownership in an AI‐first scale‐up, this role is for you. Your Mission Maintain and grow your SME book of business, focusing on up‐sell, cross‐sell and renewals Proactively build and nurture long‐term multi‐stakeholder relationships Maximise feature and product alignment to deliver best value to Vivid clients Monitor, forecast, build and report on your pipeline within company CRM Present,



negotiate and structure complex pricing models to your designated accounts Follow account management processes, providing relevant feedback to your management Act as a voice of the customer and collaborate cross‐functionally to enhance user experience Consistently achieve and exceed company targets Your Profile A degree in business administration, finance, or a related field (and/or relevant professional experience) A minimum of 2 years' experience in Sales and/or Account Management, ideally in the Fin Tech or financial services sector Excellent written and verbal English and Italian; other languages are a plus. Analytical mindset Proficiency in CRM systems (preferably Salesforce and Aircall) High level of organisation, prioritisation and accountability with willingness to thrive in a fast‐paced scale‐up environment KYB, AML, and risk mitigation knowledge is a plus Understanding of the specifications of your designed market is a plus Proficiency in AI tools is a plus Why Join Vivid Hybrid

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