Receptionist - Front Office Agent (m/f/d)
Pubblicato il 10-08-2026 - Vendita al dettaglio e all'ingrosso / Import-export in Italia
Join the FRONT OFFICE team at Max Brown Missori
About Max Brown Missori
The hotel is our charming hotel in the heart of Milan. You'll find us near the famous Duomo and surrounded by iconic landmarks, making it the perfect base for exploring the city's rich history and culture. With 64 bright rooms, Max Brown's signature heavenly beds, and a cosy nook to grab a drink with friends, we offer everything you need to enjoy a little slice of the sweet life in Italy.
At Max Brown Missori, we seek more than just talent—we look for bold, creative, and ambitious minds that dare to innovate and surprise.
If Front Office is your passion and you want to make a difference in a vibrant environment, this opportunity is for you
What you will do:
Receptionist – FO Agent in SIRCLE COLLECTION - Max Brown Missori welcomes as the 'face' of our company and ensure guests receive a heartwarming greeting. You will also coordinate all front desk activities, including calls, reservations and guests' services. Receptionist – FO Agent ensure and provide flawless, upscale,
professional and high class guest service experiences; analyzing customer feedback and providing strategic direction to continuously improve overall rating. He or she will respond to guests' needs and anticipating their unstated ones
The Receptionist – FO Agent responsibilities include combining a pleasant personality with a dynamic professional attitude to thrive the reception tasks as bookings, luggage collection, storage and check-in/check-out processes. Our ideal candidates have a flair for communication, with the ability to resolve issues in a timely and accurate manner. To be successful in this role, you should be able to manage various tasks on a daily basis to ensure great follow-up of the reception procedures. Keep in mind that this position requires working in shifts, on bank holidays, weekends, evenings, and nights.
Ultimately, you'll ensure our building is safe, clean and inviting.
Main responsibilities:
Ensure front